Request to Renew Your Account

How do I renew my library account?

You can renew your account in person or by using the online renewal request form. For an online renewal:

1. Fill out our brief patron satisfaction survey to help us assess how we're doing.
2. Submit the online renewal form. You will be redirected to the online renewal form after completing the patron satisfaction survey.
3. Once your account is renewed, you will receive a confirmation e-mail. This may take up to one business day.

Please note that we do not take requests for renewals over the phone or through e-mail.

I just filled out the renewal form. Why can't I access my account?

Unfortunately, our library system cannot yet process online renewals immediately. Online renewals must be manually approved by staff, which can take up to one business day.

You will receive a confirmation e-mail when your account has been renewed.

Can I renew my account before it expires?

Yes. You will receive an e-mail notification before your account expires. You can check your account status online.

How long is my account active after I renew?

Renewals extend your account for one year.